The EPS Group’s CSO business provides post-launch support for approved pharmaceuticals and medical devices, and other products. With a contact center staffed by an army of qualified personnel, we devise and provide 5 core services to consistently meet customer needs: DI, BPO, multi-channel promotion, medical device support, and healthcare support.
Services
- Medical contact center service
- Medical affairs service
- Post-marketing surveillance (PMS) support service
- Pharmaceutical distribution management support service
- Safety information management support service
- Regulation audit service
- Multi-channel detail service (hybrid MR)
- Medical device support service
- Field communicator service for medical device company
- Healthcare support service etc.
EP-PharmaLine Co., Ltd.
The contract sales business segment provides post-launch support for pharmaceuticals and medical devices that have been approved for marketing and it oversees the Group’s CSO business segment.
